Cookie Policy & Consent Policy

Effective Date: 23/10/25

Last Updated: 23/10/25

Introduction

At Calmcloud, we are committed to protecting your privacy and respecting your choices when it comes to cookies and similar technologies.

This Cookie Policy explains:

What cookies are?
What types of cookies we use?
Why we use them?
How you can control or withdraw consent

We also comply with the Age-appropriate Design Code to ensure our use of cookies is safe, transparent, and respectful of children’s data and privacy.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website or use an app. They help websites and apps remember your preferences, improve user experience, and collect anonymous usage data.

Types of Cookies We Use

Type	Purpose	Consent Required?
Essential Cookies	Necessary for the app to function properly (e.g. login, session security)	❌
Performance Cookies	Help us understand how users interact with the app (anonymously)	✅
Functionality Cookies	Remember your preferences like theme or font size	✅
Analytics Cookies	Used to improve our content and features through anonymous insights	✅

Special Consideration for Children

As Calmcloud is designed for children, we do not use any cookies for advertising, profiling, or tracking.

Our app is not linked to the internet, online search engine or social media platforms.

We at Calmcloud:

Do not collect personal identifiers through cookies.
Use only strictly necessary cookies by default.
Request verifiable parental consent before enabling any optional cookies on a child’s device.
Provide a simple friendly explanation of cookies within the app.

Consent Management

We use a cookie consent banner or popup when you first use the Calmcloud app or website.

You (or your parent/guardian) will be asked to:

Accept or reject non-essential cookies
Adjust cookie settings through a “Manage Preferences” option
Withdraw or change consent at any time
Your choices are remembered for [e.g. 6 months], after which we will ask you again.

How to Change or Withdraw Cookie Preferences?

You can manage your cookie preferences by:

Clicking the “Cookie Settings” option in the app’s menu or footer
Adjusting settings in your browser or device

Contacting us directly at:

hello@calmcloud.com

Data Collected Through Cookies

The cookies we use do not collect names, contact details, or identifying information, where analytics are used, all data is anonymised and used solely for service improvement.

Legal Compliance

This policy complies with:
UK GDPR
Data Protection Act 2018
PECR (Privacy and Electronic Communications Regulations)
Children’s Code (Age-Appropriate Design Code)
COPPA (U.S. – where applicable)

Contact Us

If you have any questions about our cookie usage or privacy practices, contact:

Calmcloud Privacy Team

Email: hello@calmcloud.com

Address:

28b Church Street

Salford

Manchester

M30 0DF

Phone: 0161 820 0931

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